Veronica Behrens

Veronica Behrens is an Account Manager on the Employee Benefits team at TSM Insurance and has two years of experience in the insurance industry, supported by five-plus years in customer relations. She plays an important role in servicing a wide range of employee benefits needs while supporting both clients and internal teams.

Veronica holds a Bachelor of Arts in Communication Studies with a concentration in Public Relations and Media, providing a strong foundation in communication, relationship management, and client advocacy. She specializes in customer relations within employee benefits, helping ensure clients receive timely, accurate, and thoughtful support.

Known for making clients feel like family, Veronica focuses on building trust, delivering quick responses, and providing effective solutions. Her detail-oriented approach and commitment to follow-through have helped her quickly become a reliable resource for clients navigating employee benefits decisions.

Outside of work, Veronica enjoys photography and spending time outdoors, capturing moments and appreciating nature. A fun fact about her is that she is an identical twin, a unique part of her story that often surprises people. Her creativity, warmth, and dedication make her a valued member of the TSM Insurance team.