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Employee Benefits Comparison Worksheet
Comparing group health plans is hard for a specific reason: the numbers that are easy to compare are the ones that matter least, and the numbers that matter most aren't on the proposal. Monthly premium is easy. Total annual cost to the company and to employees, across expected utilisation, with the network your people actually use — that's the real comparison, and it takes a worksheet. This is that worksheet, plus what to look at in each section and the questions to ask your

TSM Insurance
Sep 35 min read


New Business Insurance Checklist: What You Need on Day 1
New business owners tend to buy insurance twice: once badly, in a hurry, because a landlord or a client demanded a certificate — and then again properly, eighteen months later, after discovering what the first policy didn't cover. This checklist is the version that skips the first round. It's organised by trigger rather than by product, because what you actually need is determined by what you've done: signed a lease, hired someone, bought a vehicle, taken on a client contract

TSM Insurance
Sep 35 min read


Annual Insurance Coverage Review Checklist
Most insurance problems are not caused by bad policies. They're caused by good policies that stopped matching the life or the business they were written for — a renovation nobody reported, a teenager who started driving, a second location, a business that doubled its revenue while its limits stayed put. Renewals arrive automatically and are accepted automatically, which means nothing forces that comparison. This checklist does. Run it once a year, ideally 60 days before your

TSM Insurance
Sep 35 min read


Contractor Insurance Verification Checklist
General contractors run this check every week. Homeowners almost never run it at all — and it's the same check, with the same consequences when it's skipped. Work through it before work starts. It takes about twenty minutes and it's the difference between a contractor's claim landing on their policy and landing on yours. SECTION 1 — Licence and bond (10 minutes, all free) Verify at cslb.ca.gov → "Check a License." Do not accept a number on a card or a website. ☐ License st

TSM Insurance
Sep 35 min read


Insurance Policy Cancellation Letter Template
Before you use this template, read the next two paragraphs — they save more money than the letter does. If you're cancelling because you're unhappy with your agent, not your coverage, you probably want a different document. A Broker of Record letter moves your policy to a new agent while keeping the same carrier, same coverage, same premium, and same policy number. Nothing re-underwrites, nothing lapses, and you don't lose your renewal credit or your claims-free history. Canc

TSM Insurance
Sep 25 min read


Certificate of Insurance (COI) Request Template
A certificate of insurance is the document everyone asks for and almost nobody reads properly. It's a one-page summary — the ACORD 25 form — showing that a policy exists, what kinds of coverage it includes, the limits, and the dates it runs. Two things are worth knowing before you either request one or send one. A certificate is not a contract and it does not grant coverage. It says, in its own fine print, that it confers no rights on the holder and does not amend the policy.

TSM Insurance
Sep 25 min read


Home Inventory Checklist for Insurance Claims
After a fire or a burglary, the insurance company asks a question that sounds simple and turns out to be almost impossible: what did you own? Not the furniture — you'll remember the sofa. It's everything else. The contents of the linen closet. The tools in the garage. The small kitchen appliances. The clothes. Most households can recall perhaps 40% of their possessions from memory under stress, and the other 60% is the part of the settlement they never collect. A home invento

TSM Insurance
Sep 25 min read


How to Document Damage for an Insurance Claim: Photo & Video Guide
The 40-day clock on your insurer doesn't start when you call. Under California's claims regulations it starts when the insurer has proof of claim — the documentation that establishes what was lost and what it was worth. Which means your photographs aren't a formality. They're the thing that starts the clock, sets the settlement value, and — when a claim goes sideways — determines whether you can prove what was there before. Here's how to do it properly, in the right order, wi

TSM Insurance
Sep 26 min read


Third-Party Insurance Claims in California: Your Rights
Filing a claim against someone else's insurance company is a fundamentally different experience from filing under your own policy, and almost nobody is told why. Under your own policy you are the insured. The carrier owes you contractual duties — to investigate, to act promptly, to deal with you in good faith. When you file against the other party's insurer, you are a third-party claimant. There is no contract between you and that company. It owes its duties to its own policy

TSM Insurance
Sep 26 min read


How to File a Workers' Comp Claim in California
Workers' compensation runs on its own statute, its own forms, and its own deadlines. None of it resembles a property or auto claim, and the single most common mistake — on both sides — is treating a conversation with a supervisor as if it were a filed claim. It isn't. Notice and a claim are two different things. This guide covers the sequence from injury to benefits, for the injured worker and for the employer, with the deadlines that actually control the outcome. For the imm

TSM Insurance
Sep 26 min read


How to File a Business Insurance Claim in California
A business claim is not a bigger personal claim. It has more moving parts, more policies that might respond, and one component personal claims don't have at all: the money you're losing while you're not operating. That last piece — business income — is where most claims are underpaid, because it's the part that has to be proven with records rather than photographed. This guide covers the whole sequence: which policy responds, what to do in the first 48 hours, how to build the

TSM Insurance
Sep 26 min read


What Happens After You File a Claim? The Complete California Timeline
The worst part of an insurance claim is rarely the paperwork. It's the silence — the two weeks after you file when you have no idea whether anything is happening, whether you should be calling, or whether the delay you're experiencing is normal or a problem. California answers most of that with hard numbers. The Fair Claims Settlement Practices Regulations set specific, enforceable deadlines on your insurer at each stage. Once you know them, "no news" stops being ambiguous —

TSM Insurance
Sep 26 min read


What to Do When Your Contractor Doesn't Have Insurance
The moment to find out your contractor has no insurance is before they start. The moment most homeowners actually find out is after something has gone wrong — a fall from a ladder, a fire from a hot-work spark, a burst line behind a wall — when the question "who pays for this" gets a very unwelcome answer. Here's the answer nobody expects: it can become your problem, and your homeowners policy's. An uninsured worker injured on your property can look, legally, a great deal lik

TSM Insurance
Sep 26 min read


What to Do When a Customer Sues Your Business in California
Two documents produce the same panic and require different speeds: a demand letter from a customer's attorney, and a summons and complaint delivered by a process server. The demand letter gives you time. The summons does not — in California you generally have 30 days from service to file a response (CCP §412.20), and a default judgment entered against a business that ignored a complaint is very difficult and expensive to unwind. Whichever one you're holding, the first move is

TSM Insurance
Sep 26 min read


What to Do After a Workplace Injury in California
A workplace injury starts two clocks at once. One runs on the employer — measured in working days, not weeks. The other runs on the injured worker and is measured in months. Both are short enough that a well-meaning delay causes real damage, and neither is intuitive. This guide covers both sides: what an injured employee should do in the first 72 hours, and what a California employer is legally required to do the moment it learns an injury happened. If you need the claim-fili

TSM Insurance
Sep 26 min read


What to Do When Your Insurance Premium Spikes in California
The renewal notice arrives, the number is 30% higher than last year, nothing about your life has changed, and there is no explanation attached. That's the experience that sends most people looking for an answer — and most of them start by shopping, which is the third-best move, not the first. Here's the order that actually saves money: understand the increase, fix what's fixable inside your current policy, and only then take the risk to market. Doing it in that order routinel

TSM Insurance
Sep 25 min read


What to Do When You Can't Find Home Insurance in California
There is a specific kind of dread that comes from the fourth carrier in a row declining to quote your house. It doesn't feel like a market condition. It feels like your home has been ruled uninsurable. It almost certainly hasn't been. What has happened is that the admitted market — the carriers with the recognisable names — has narrowed its appetite in parts of California faster than most homeowners realised. Behind that market sit two more layers that most people have never

TSM Insurance
Sep 27 min read


What to Do When Your Insurance Company Drops You in California
A non-renewal notice is a form letter that lands with the weight of an eviction. It usually arrives with no phone call, no explanation you can act on, and a date that feels far too close. In California right now it is arriving in a lot of mailboxes at once. Being non-renewed is not the same as being cancelled, it is not a judgement on you, and — critically — it is not a deadline you have to meet alone or at the last minute. California law gives you more notice than most peopl

TSM Insurance
Sep 26 min read


What to Do When Your Insurance Claim Is Denied in California
A denial letter is not the end of a claim. In California it is a formal document with legal requirements attached to it, and it starts a process you have real rights inside of. Most policyholders never use those rights — they read the letter, assume the carrier's decision is final, and absorb the loss. It often isn't final. A meaningful share of denials come down to a missing document, a coverage provision applied too broadly, or an adjuster who never saw the evidence that wo

TSM Insurance
Sep 27 min read


How to Switch Health Insurance Brokers for Your Small Business
As a small business owner in California, you have a lot on your plate — and managing your company's health insurance benefits shouldn't be a constant source of frustration. But for many employers with 2 to 50 employees, that's exactly what it's become. Your broker doesn't return calls. You haven't seen a market comparison in years. Open enrollment is a scramble. Compliance questions go unanswered. And every year, your renewal comes in higher with no explanation and no alterna

TSM Insurance
Jul 169 min read

Insurance works best when clients understand it. Our goal with education and insights is to help business owners make confident, informed decisions.


Joshua Hicks
Head of Business Development
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