Service over Sales.
Obtaining new customers and clients is the goal of every business, but we look for clients that we can apply our model to the most. Fit matters. Whether you're a self-employed individual or a 1000 employee group, we look to see how we can service you first over gaining a sale.
President Involvement
At TSM, leadership isn’t behind closed doors. Our president is directly involved, taking calls, attending meetings, and personally working with clients. You won’t find that kind of commitment at a traditional agency.
Proactive Agents
Our agents don’t wait to be asked; they anticipate your needs. With decades of industry experience, they bring insight, foresight, and proactive support that helps clients stay ahead and make confident decisions.
Customer Service Reps
Service isn’t just a department here, it’s our mindset. Our reps are seasoned, responsive, and solution focused, offering real-time support that makes you feel like part of the team instead of just a case number.
In-Office Hours
We’re here when you need us. Our doors are open Monday through Friday, 8:30am to 5:00pm, and clients are always welcome to stop by. We're local, accessible, and committed to being present.
TSM Insurance has been a family business for 100 years. We're your neighbors, your friends, the person you call when you need help. We're embedded into the Central Valley, for 100 years we've been protecting businesses and people from the challenges we all know exist.
No matter if you're in Modesto, Stockton, Turlock, Manteca, Fresno, Merced, Lodi, etc. we're here for you.
We're not your traditional insurance agency.
Our business model is unique. Unlike most insurance agencies that are focused on sales, we're focused on service.
100
Years in Business
32
Employees
7000
Customers & Clients
2